This Privacy Policy explains how zh55 collects, processes, stores, and protects personal data belonging to registered players and visitors to zh55.club. zh55 is committed to handling your data responsibly, transparently, and in compliance with applicable data protection obligations under its international gaming licence framework. Pakistani players can trust that their personal and financial information is treated with the utmost care at every stage of the zh55 experience.
zh55 ("we", "us", "the Platform", "zh55") operates zh55.club, an internationally licensed online casino and sports betting platform serving Pakistani players. zh55 is the data controller in respect of personal data collected from players and visitors through zh55.club and through any associated communication channels, including live chat and email correspondence directed to [email protected].
This Privacy Policy applies to all personal data collected from individuals who: (a) register or attempt to register a zh55 account; (b) visit zh55.club as a guest or logged-in user; (c) contact zh55 support through any channel; or (d) participate in any zh55 promotional activity.
zh55 operates under an international gaming licence that imposes specific data protection obligations, including requirements around KYC data handling, AML record-keeping, and player privacy rights. This policy reflects those obligations as well as zh55's own commitment to responsible data management.
zh55 collects personal data across several categories, depending on how you interact with the platform. The following table outlines the categories of data collected and typical examples within each category:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, scanned KYC documents | Registration & KYC verification |
| Contact Data | Email address, mobile number (including JazzCash / EasyPaisa registered number), city of residence (e.g. Karachi, Lahore, Islamabad) | Registration & account updates |
| Financial Data | PKR deposit and withdrawal history, payment method identifiers (e.g. JazzCash wallet number, bank account last digits), transaction timestamps | Cashier interactions |
| Gaming Activity Data | Game sessions played, bets placed, PSL and cricket betting history, bonus usage, win/loss records, session durations | Platform usage |
| Technical Data | IP address, device type, browser type, operating system, screen resolution, connection type (4G / WiFi) | Automatic collection on site visit |
| Communication Data | Live chat transcripts, support emails, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off period records, session reminder preferences | Responsible gaming tool usage |
zh55 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data unless this arises directly from a responsible gaming concern (for example, a player self-disclosing a gambling problem through a support interaction). Such disclosures are handled with strict confidentiality and are used solely for the purpose of providing appropriate responsible gaming support.
zh55 collects personal data through the following means:
zh55 processes your personal data only for defined, legitimate purposes. The following table sets out the primary processing purposes and the legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your zh55 account | Performance of contract |
| Processing PKR deposits and withdrawals | Performance of contract |
| KYC identity and age verification (21+ compliance) | Legal obligation under licensing requirements |
| Anti-money laundering monitoring and reporting | Legal obligation |
| Fraud detection and platform security | Legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation & legitimate interest |
| Delivering customer support via live chat and email | Performance of contract |
| Sending promotional communications (with consent) | Consent |
| Platform analytics and product improvement | Legitimate interest |
| Compliance with regulatory audit and reporting obligations | Legal obligation |
Where zh55 relies on legitimate interest as the legal basis for processing, zh55 has conducted a balancing assessment to confirm that its interests do not override your fundamental privacy rights. You may request a copy of any such assessment by contacting zh55 at [email protected].
Where zh55 relies on your consent for processing — principally for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Instructions for withdrawing marketing consent are set out in Section 12.
zh55 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. zh55 shares personal data only in the following limited circumstances:
zh55 operates under an international gaming licence, and some of the data processors engaged by zh55 — particularly gaming software providers and certain infrastructure partners — may be located outside Pakistan. Where personal data is transferred internationally, zh55 ensures that appropriate safeguards are in place, which may include:
Your financial transaction data involving Pakistani payment systems (JazzCash, EasyPaisa, Raast, 1LINK, bank transfers) is processed within Pakistani payment infrastructure governed by the State Bank of Pakistan's regulatory framework.
zh55 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal and regulatory obligations. The following general retention guidelines apply:
On expiry of the applicable retention period, zh55 securely deletes or anonymises the relevant personal data so that it can no longer be associated with an identifiable individual.
zh55.club uses cookies and similar tracking technologies to provide core platform functionality and to improve the user experience. The following categories of cookies are used on zh55:
zh55 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you believe your zh55 account has been compromised, contact zh55 support immediately at [email protected] and change your password via the Account Security section.
As a zh55 player, you have the following rights in respect of your personal data. zh55 will respond to all valid rights requests within 30 days of receipt, and within 72 hours for urgent security-related requests:
Request a copy of all personal data zh55 holds about you, along with information about how it is processed and on what legal basis.
Request correction of inaccurate or incomplete personal data. For account details, you can update most information directly through the zh55 account settings.
Request deletion of your personal data where zh55 no longer has a legal basis to retain it. Note that AML and licensing obligations may require zh55 to retain certain data for a defined period after account closure.
Request that zh55 temporarily suspend processing of your data while a correction or objection request is being assessed.
Request a structured, machine-readable copy of personal data you have provided to zh55, so that it can be transferred to another service provider.
Object to processing carried out on the basis of legitimate interest, including profiling for responsible gaming purposes, where your individual circumstances warrant an override.
To exercise any of these rights, submit a written request to [email protected] from the email address registered to your zh55 account. zh55 may request proof of identity before processing a rights request to prevent unauthorised disclosure.
zh55 employs age verification controls at the registration stage and through the KYC process to prevent minors from accessing the platform. If you believe a person under 21 has registered a zh55 account, please notify zh55 immediately at [email protected] with relevant details so that appropriate action can be taken.
Parents and guardians in Pakistan are encouraged to use parental control software to restrict access to online gambling platforms. zh55 supports responsible digital parenting and is committed to preventing underage access to its services.
zh55 may send promotional emails, SMS messages to your registered Pakistani mobile number, or in-platform notifications about bonuses, new game releases, PSL cricket betting promotions, and other zh55 offers — but only where you have provided your explicit consent to receive such communications during registration or through your account marketing preferences.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to receive transactional communications from zh55, such as deposit confirmations, withdrawal status updates, KYC verification notices, and account security alerts. These communications are sent on the basis of contract performance and cannot be opted out of while your zh55 account remains active.
zh55 may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or platform features. When material changes are made, zh55 will notify registered players via the email address on file or through an in-platform notification displayed upon zh55 Login.
The revised Privacy Policy will display an updated "Last Updated" date at the top of this page. Continued use of zh55.club following notification of changes constitutes your acknowledgment of the revised policy. If you do not accept the updated Privacy Policy, you should cease using zh55 and may request account closure in accordance with the Terms & Conditions.
zh55 recommends reviewing this page periodically so you remain informed about how your data is handled.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how zh55 handles your personal data, please contact the zh55 privacy team through the following channel:
If you are not satisfied with zh55's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority under zh55's licensing jurisdiction.
Behind every zh55 login is a set of active protections keeping your personal and financial data secure.
Every byte of data exchanged between your device and zh55 travels over TLS-encrypted connections. Your zh55 login credentials, CNIC details, and PKR transaction data are never transmitted in plain text.
zh55 collects only the data that is genuinely necessary — no more. If a piece of information is not needed to operate your account or meet a legal obligation, zh55 simply does not ask for it.
zh55 will never sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your information exists within zh55 to serve your gaming experience — nothing else.
Documents you submit for KYC — including your CNIC, passport, or proof of address — are handled by licensed verification partners under strict data processing agreements and deleted after the required retention period.
Access, correct, export, or delete your zh55 personal data at any time by contacting support. Responsible gaming data — like deposit limits and self-exclusion status — is always under your direct control within the account dashboard.
zh55 does not hold your data indefinitely. Specific retention periods apply to each data category — from five years for AML-related financial records down to two years for support communications — after which data is securely deleted or anonymised.
Your privacy is foundational to everything zh55 does. Register today and enjoy hundreds of certified slots, live PSL cricket betting, and full PKR support — backed by the security and data protections described in this policy.
21+ only. Please gamble responsibly. Privacy Policy applies to all zh55 accounts.